MJ
Monica J

1 reviews | Active since Jan 2020

05 Jan 2020, 23:32

Travelgenio is a ****

Travelgenio is a ****! I booked a fligth from Kuala Lumpur - Sydney with a "Personalised Service" that, for 17 GBP would allow me to: - request a special meal - add a luggage - book a sit Well, in reality is not like that as they rep**** saying that, due to the duration of the flight (10 hours) the airline does not offer a meal option; With regards to the luggage I can only book it at the airport paying an additional fee and booking the seat is also not allowed.

When I asked to be refunded due to the fact that none of my requests could be accepted they stopped replying to my emails.

I ended up loosing 17GBP and having to pay the luggage and the meal. Unbelievable!!

I would really suggest avoiding this website for your booking.

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