

Travelex South Africa
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2024
I was at the Mall of Africa branch and I received horrible service from Bongi Maluleke, one of the tellers who was on duty. Her service was beyond appalling, she was busy applying lipstick whilst trying to serve, she would mumble behind the glass causing me to ask her to repeat herself multiple times and no clear explanations were given regarding to the exchange process. What an absolute horrible experience it was!!!
1 reviews | Active since May 2024
I was at the Mall of Africa branch and I received horrible service from Bongi Maluleke, one of the tellers who was on duty. Her service was beyond appalling, she was busy applying lipstick whilst trying to serve, she would mumble behind the glass causing me to ask her to repeat herself multiple times and no clear explanations were given regarding to the exchange process. What an absolute horrible experience it was!!!
1 reviews | Active since Sept 2023
I had a very bad experience with a lady who had a razor cut and eye glasses at OR Tambo on Sunday 2026 02 15 at 16:35 there were w ladies and a guy we needed to exchange rands to dollars she was rude she even uttered a sies word on me when i told her she was impatient with us I just don't remember her name but she had a razor cut hairstyle and glasses on.I am dissapointed with her bad customer service for a reputable company
1 reviews | Active since Sept 2023
I had a very bad experience with a lady who had a razor cut and eye glasses at OR Tambo on Sunday 2026 02 15 at 16:35 there were w ladies and a guy we needed to exchange rands to dollars she was rude she even uttered a sies word on me when i told her she was impatient with us I just don't remember her name but she had a razor cut hairstyle and glasses on.I am dissapointed with her bad customer service for a reputable company
1 reviews | Active since Sept 2017
What a bunch of ****mers. Menlyn store wanted to give me 84 cents to a rand for my Pulas. Pula is R1.23. They want to make 39c to a rand. And when you buy, you pay extra as well. Centurion branch did not even want to help. They told me admin fee is 50%. Ridiculous
1 reviews | Active since Sept 2017
What a bunch of ****mers. Menlyn store wanted to give me 84 cents to a rand for my Pulas. Pula is R1.23. They want to make 39c to a rand. And when you buy, you pay extra as well. Centurion branch did not even want to help. They told me admin fee is 50%. Ridiculous
Hellopeter has tracked Travelex South Africa across 8 reviews. Travelex South Africa hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Travelex South Africa? Write a review to help others decide.
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