NM
Naphtal M
1 reviews | Active since Feb 2020
27 Feb 2020, 07:24
Travel agency
Very bad service,I booked two flight tickets from Zimbabwe to Johannesburg.They sent me all the E-tickets yesterday and confirmed everything,later on the day they sent an email saying they haven’t received my payment and that time money was taken out of my account ...please assist as my in-laws are suppose to fly out this coming Sunday on the 1st of March
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TRAVELCHECK's replyOfficial
27 Feb 2020, 18:47Dear Mrs Naphtal, we sincerely apologise if you received bad service from us yesterday as this goes against everything that we are striving towards. Please provide us with the Order number so that we can address this and then be in contact. With sincerest apologies. Regards Travelcheck Team
TRAVELCHECK's reply27 Feb 2020, 18:47
Official
Dear Mrs Naphtal, we sincerely apologise if you received bad service from us yesterday as this goes against everything that we are striving towards. Please provide us with the Order number so that we can address this and then be in contact. With sincerest apologies. Regards Travelcheck Team