TM
Thabiso M
1 reviews | Active since Jun 2015
09 Feb 2022, 13:30
****med by Travelcheck
Sad to say I was ****med by Travelcheck. Paid R33k for a trip to the US but the agency did not forward the amount to the airline. Blatantly refused to answer my emails when asking why they did that. I worked hard for that money and now it's gone.
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TRAVELCHECK's replyOfficial
10 Feb 2022, 09:06Hi Thabiso, please send us your ref number and we will follow up with our customer service manager. Your money will not be gone, you are entitled to a voucher of the same amount according to the customer protection act that you can use on our website.
TRAVELCHECK's reply10 Feb 2022, 09:06
Official
Hi Thabiso, please send us your ref number and we will follow up with our customer service manager. Your money will not be gone, you are entitled to a voucher of the same amount according to the customer protection act that you can use on our website.