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angela C
1 reviews | Active since Feb 2014
17 Jun 2020, 12:57
No booking after paying
I made a booking and am due to fly 22 July. Qatar airways to Prague. Qatar can't find my booking based on the e-ticket or booking ref received from Travelcheck. Unable to get hold of Travelcheck telephonically and emails useless. Where's my booking? I'd like to make a date change but cant as booking seems to not exist
Helpful (0)
Replies (6)0
Replies (6)
TRAVELCHECK's replyOfficial
17 Jun 2020, 16:18Hi Angela, please leave us your booking reference here so we can look up your booking.
Please note that our service team is currently dealing with departures for June still.
Please note that our service team is currently dealing with departures for June still.
TRAVELCHECK's reply17 Jun 2020, 16:18
Official
Hi Angela, please leave us your booking reference here so we can look up your booking.
Please note that our service team is currently dealing with departures for June still.
Please note that our service team is currently dealing with departures for June still.
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angela C's updateReviewer Update
17 Jun 2020, 16:40Reservation NR: 20-03-262358
I appreciate that you're still dealing with June's bookings, it still doesn't answer why Qatar website cannot pick up my booking?
I appreciate that you're still dealing with June's bookings, it still doesn't answer why Qatar website cannot pick up my booking?
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angela C's update17 Jun 2020, 16:40
Reviewer Update
Reservation NR: 20-03-262358
I appreciate that you're still dealing with June's bookings, it still doesn't answer why Qatar website cannot pick up my booking?
I appreciate that you're still dealing with June's bookings, it still doesn't answer why Qatar website cannot pick up my booking?
TRAVELCHECK's replyOfficial
17 Jun 2020, 18:02Our service team will be in contact with you. This is only our TC res number. Our service team will send you the airline ref number shortly
TRAVELCHECK's reply17 Jun 2020, 18:02
Official
Our service team will be in contact with you. This is only our TC res number. Our service team will send you the airline ref number shortly
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angela C's updateReviewer Update
26 Jul 2020, 16:35I received an email and you offered a voucher with additional 10%. Now weeks later, I'm still waiting for the voucher. What's happening?
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angela C's update26 Jul 2020, 16:35
Reviewer Update
I received an email and you offered a voucher with additional 10%. Now weeks later, I'm still waiting for the voucher. What's happening?
TRAVELCHECK's replyOfficial
27 Jul 2020, 11:57oh, that's weird. Let me quickly check up with our service team. Thanks for pointing this out.
TRAVELCHECK's reply27 Jul 2020, 11:57
Official
oh, that's weird. Let me quickly check up with our service team. Thanks for pointing this out.
TRAVELCHECK's replyOfficial
28 Jul 2020, 13:04Hi Angela, it seems like our service team never received your response that you accepted that voucher. I cannot see your email address here as it is ******** out.
TRAVELCHECK's reply28 Jul 2020, 13:04
Official
Hi Angela, it seems like our service team never received your response that you accepted that voucher. I cannot see your email address here as it is ******** out.