CA
Charles A
1 reviews | Active since Sept 2020
17 Sept 2020, 08:21
Feedback and results are dismal
I cancelled my flight on June 17th via email contact with a service agent, since then I need to request feedback and half the time there is no response. When there is response it is either: "This is taking longer than expected" or "We will follow up" and no one gets back to me after that. This is terrible service, avoid using this company.
Ref: 19-12-248816
Helpful (0)
Replies (3)0
Replies (3)
TRAVELCHECK's replyOfficial
17 Sept 2020, 11:37Dear Charles, apologies for the inconvenience. We are still working with skeleton staff. Please rest assured that you will def hear back from us. We will forward this message to our service team immediately.
TRAVELCHECK's reply17 Sept 2020, 11:37
Official
Dear Charles, apologies for the inconvenience. We are still working with skeleton staff. Please rest assured that you will def hear back from us. We will forward this message to our service team immediately.
TRAVELCHECK's replyOfficial
18 Sept 2020, 07:25Dear Charles, here is an update: One of our service agents was in contact with you on the 1st of September. Did you receive this email?
TRAVELCHECK's reply18 Sept 2020, 07:25
Official
Dear Charles, here is an update: One of our service agents was in contact with you on the 1st of September. Did you receive this email?
CA
Charles A's updateReviewer Update
14 Oct 2020, 14:11Yes, the mail was received and even though there was communication there has been no resolution almost a full month later. This service is the worst.
CA
Charles A's update14 Oct 2020, 14:11
Reviewer Update
Yes, the mail was received and even though there was communication there has been no resolution almost a full month later. This service is the worst.