IA
Ismail A
1 reviews | Active since Apr 2014
05 Aug 2020, 11:32
Complete waste of time & Money
TravelCheck is the worst travel agency i have dealt with, they dont provide quality customer service, have not provided me with any viable feedback regarding my refund due to covid 19 and also brush me emails off. i recommend that you do not use them ever. They are also not part of ASATA.
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TRAVELCHECK's replyOfficial
05 Aug 2020, 16:22Hi John, we understand your frustration. We apologies for our not-up-to-standard customer service during these unprecedented times, we were indeed not prepared for this. Our service team is doing their utmost with a skeleton staff situation. We are trying to become better.
TRAVELCHECK's reply05 Aug 2020, 16:22
Official
Hi John, we understand your frustration. We apologies for our not-up-to-standard customer service during these unprecedented times, we were indeed not prepared for this. Our service team is doing their utmost with a skeleton staff situation. We are trying to become better.