Travel2Be makes flight changes involuntarily

Travel2Be is horrible!!! They changed the time of our flight in the time between me booking online and receiving my confirmation email. They don't offer refunds or changes to the flight if you didn't pick it up and CALL their international line back in 1 hour. AND as the email was in Spanish, I didn't know of this 1 hour rule. I did send up to 5 email complaints and didn't hear back from them. On my 20 min call to a very short tempered agent, he stated that they dont make changes or give refunds if I cancel.

Let this be a clue that I am not the only one who experienced this issue: On their website where you can log a complaint, one of their dropdown box option categories are "Involuntary change made by airline".

I needed to rebook new flights (not with Travel2be) and never saw my money for the flights again.

KEEP AWAY.