GD
Gerald D

1 reviews | Active since Aug 2022

19 Aug 2022, 07:10

Excellent Service Received

Had great experience with my family using TravelVoucher. Rene gave best service, she kept me up to date all the time from the time I made a booking, to us checking in at The Peninsula Hotel and checked up with us even after we had came back, will sure recomend them to family and friends,I was not happy about not being able to call their offices though but I understood when Rene explained the preasure they get from volumes of calls from outside but just wished their company would set up a department that handles inbound calls from customers in future though ,it would put customers at ease especially when you are about to transfer lot of cash to someone you cannot be able to reach but other than that the service was excellent

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Replies (1)
Travel voucher
Travel voucher's reply19 Aug 2022, 10:20
Official
Dear Gerald

We are pleased that you enjoyed your break away and experience one of South Africa beautiful destinations.  At Travel voucher, we strive to provide you with the best possible service to make your holiday unforgettable. We have taken your comments into consideration.