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awelani N
1 reviews | Active since Nov 2013
04 Mar 2020, 20:04
Rude consultant
I booked a trip to Europe but with the recent Corona virus outbreak decided against it and opted to cancel. The minute I did that Riaz became rude and unprofessional. You really need customer service s****s because you have just ensured that I never use your agency again.
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Travel Dreams's replyOfficial
10 Mar 2020, 17:20Good afternoon Awelani. We followed up with Riaz concerning you complaint. We have in the meantime seen your correspondence emails and believe you are satisfied with all the documentation supp**** and your refund is in progress. Please let us know if there is anything else we can assist you with.
Travel Dreams's reply10 Mar 2020, 17:20
Official
Good afternoon Awelani. We followed up with Riaz concerning you complaint. We have in the meantime seen your correspondence emails and believe you are satisfied with all the documentation supp**** and your refund is in progress. Please let us know if there is anything else we can assist you with.