Trappers - useless service

Took my Garmin watch to Trappers as Garmin had informed me that I could take my watch to the nearest Trappers for the repair to be performed on my watch. After roughly 8 weeks, I received my watch back. I had sent my watch in, with the box (plus all bits inside) and a blue strap. I have to eventually go to Trappers to collect my watch, to which Trappers give me the watch only, with a black strap. When we informed Trappers that this was not the correct colour and where is the rest of the box etc, we were informed that that is all! We demanded that it be sent back and when I went today to see the update, because Trappers do not phone to inform us, the watch has not been sent back. This is now 4 weeks later that it has not been sent back!

This is pathetic service from Trappers.

I have taken another watch to Garmin and within 3 days it was fixed and delivered. DO NOT GO TO TRAPPERS TO GET GOODS DELIVERED!!!!!!!!