Worst Institution to deal with.

By FAR the worst institution the deal with. It is 13h33 and I 've been struggling with these people since 10H00 and all I want is to log in. I managed to change my Password but my report showed outdated information from 2 yrs ago so I tried to call them. I've been through their answering system for almost 2 hours.. I eventually tried to log out and back in but now the system tells me that I will receive a 1 time pin but nothing comes through. I doubt this review will make any difference to their attitude but I just thought I'd place a review..