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ADRI T

1 reviews | Active since Jan 2014

26 Aug 2019, 10:32

Worst customer care !!!

Good day

The worst service from a credit provider in a long time. I have been trying 7 times this morning 26/08/2019 to try and resolve a issue i have on my credit report. When i go onto my credit report it shows that i have companies which is not showing on the side of transunion. I phoned 7 times already trying to resolve this being send from one persin to the next only to be cut off and then have to start again with id no and security questions. Not being able toget anywhere. So now i given up. Really. I originally contacted them on 05 august got a ticket numbet. Nothing resolved. And please dobt try to phone them !!!! Like i said 7 times in one morning and my issue still has not been resolved. Worst customer care ever !!

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Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply26 Aug 2019, 15:07
Official
Good day, we have sent you an email to assist you with your query, looking forward to your reply. Thanks, TransUnion
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ADRI T's update27 Aug 2019, 08:09
Reviewer Update
Good day. As you have no email address which i can send my documents too how am i supposed to get it to you? Your email address is unmanned and only gives me a ticket numbe which doesnt help one bit if you phone transunion. The same email address with the same request.