JB
Jimmy B
1 reviews | Active since May 2019
10 Dec 2020, 05:35
We don't care about the correct information
You simply don't care. Your incorrect information on my profile listing a wrong name, cell number and adress is messing up my life. Weeks and 12 requests later, with proof of id and address, you still have not fixed this. Nor can you explain why the details regarding my personal details on my profile is incorrect.
Must I go legal with a cost order to have this rectified?
Helpful (0)
Replies (3)0
Replies (3)
Transunion Credit Bureau's replyOfficial
10 Dec 2020, 07:53Good day, this matter has been escalated
Transunion Credit Bureau's reply10 Dec 2020, 07:53
Official
Good day, this matter has been escalated
JB
Jimmy B's updateReviewer Update
10 Dec 2020, 10:20Just proof as how inconsiderate you are to your clients. I have a translation for your response....Dear customer please take a very long walk on a short plank......
JB
Jimmy B's update10 Dec 2020, 10:20
Reviewer Update
Just proof as how inconsiderate you are to your clients. I have a translation for your response....Dear customer please take a very long walk on a short plank......
JB
Jimmy B's updateReviewer Update
12 Dec 2020, 08:07Got an sms after my email, that my profile is correct,tried to log in no success. Called the call centre after the conversation got an sms, and still can't log in!
I'm a paying customer! I'm paying for a service you are not providing as I'm locked out my account and my details is grossly wrong that is causing my application to be rejected for vehicle finance.
The name on my acc is Renzke not James the cell number for the otp is ****217 my cell number *****396.
Do I have to go legal with costs to get this fiasco fixed?
Please have a senior manager at Transunion contact me.
I'm a paying customer! I'm paying for a service you are not providing as I'm locked out my account and my details is grossly wrong that is causing my application to be rejected for vehicle finance.
The name on my acc is Renzke not James the cell number for the otp is ****217 my cell number *****396.
Do I have to go legal with costs to get this fiasco fixed?
Please have a senior manager at Transunion contact me.
JB
Jimmy B's update12 Dec 2020, 08:07
Reviewer Update
Got an sms after my email, that my profile is correct,tried to log in no success. Called the call centre after the conversation got an sms, and still can't log in!
I'm a paying customer! I'm paying for a service you are not providing as I'm locked out my account and my details is grossly wrong that is causing my application to be rejected for vehicle finance.
The name on my acc is Renzke not James the cell number for the otp is ****217 my cell number *****396.
Do I have to go legal with costs to get this fiasco fixed?
Please have a senior manager at Transunion contact me.
I'm a paying customer! I'm paying for a service you are not providing as I'm locked out my account and my details is grossly wrong that is causing my application to be rejected for vehicle finance.
The name on my acc is Renzke not James the cell number for the otp is ****217 my cell number *****396.
Do I have to go legal with costs to get this fiasco fixed?
Please have a senior manager at Transunion contact me.