Wanted to send the Paid up letter.

I spoke Allan and requested to speak to his supervisor since he wasn't helping with what i wanted and he told me that the he cant transfer to the supervisor since the supervisor is too busy to be taking my call, i bugged him to transfer but he refused to treat me fairly inline with the TFC. I have 365 days product with the ITC and i wanted a simple thing from the Bureau just to update my account so that i can fix my scoring but Allan refuse to help and he didn't want to listen to. i was listen to him as if he is the one enquiring.

This is a bad client service and i can guarantee you that i'm not going to renew my product once 365 days expires.