CW
Crystal W

1 reviews | Active since Jun 2020

22 Apr 2026, 14:20

Very bad customer service

Im unable to access my account, when i call them they say they will send me a link to access it. Ive uploaded all supporting documents required but to date no assistance its been for months ive sent numerous emails keep calling but no assistance at all. To block us its very quick but to unblock you and get good name its a process and half highly disappointed

0
Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply22 Apr 2026, 14:54
Official
Hi there, thank you for contacting TransUnion South Africa, 

 I have escalated your query and one of our agents will be contacting you with feedback. 

CW
Crystal W's update08 May 2026, 08:50
Reviewer Update
its the 8 May 2026 and to date no one has contacted or emailed me