useless

i lodged a dispute regarding my intellicell account with transunion on the 16/02/2021... i called the call centre on numerous occasions ...everytime i call in they say they are waiting for the response from the credit provider and they are giving them 20 working days to respond..

i decided to call intelicel directly to see why they havent responded ...

they forwarded me back an email saying transunion have not lodged a dispute with them..

why lie ?

experian has logged a dispute with them and they have responded back and now the account has been removed from my credit profile with experian..

i have even sent an email to disputes with the proof of the email that intellicel sent to me informing that transunion havent made contact with them as yet...

im lodging a complain with the credit ombud , instead of trying they best to help clients,they delay the whole process

this is a useless company and all they want is pay for there monthly bull ****