NR
Ntiyiso R

1 reviews | Active since Jun 2019

04 Jun 2024, 00:33

Urgent: Issues with Incorrect Information and Difficulty in Updating Details

This credit bureau needs to be reviewed because it gives wrong information to financial services providers and makes it hard for users to update their details. I've tried to file a dispute on their website, but all I see are "Checkout" pages and "Pay" buttons. It seems like they only care about money. I want to take legal action against this credit bureau and file a complaint with the NCR about their practices. Why do they make it so hard to update information or file disputes?

Experian makes this process easy, but TransUnion seems more interested in selling its products.

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Replies (1)
Transunion Credit Bureau
Transunion Credit Bureau's reply04 Jun 2024, 08:15
Official
Hi there, thank you for contacting TransUnion South Africa, 

I have escalated your query and one of our agents will be contacting you with feedback.