nM
nyiko M
1 reviews | Active since May 2013
27 Sept 2020, 20:08
Updating debt review Payment History
I received my clearance certificate for Debt review in July 2020 already and this was sent to all credit bureaus.
Transunion removed the flag on my profile without updating the payment history for those accounts which were under debt review. Now this is affecting my ability to apply for finance anywhere. It is frustrating honestly.
I only became aware of this when i app**** for finance. I had to lodge a dispute for something that Transunion should have updated and now my finance application is expiring on 29 September and my dispute is not yet resolved.
Can anyone from Transunion do something about this please.
Helpful (0)
Replies (3)0
Replies (3)
Transunion Credit Bureau's replyOfficial
28 Sept 2020, 11:11Good day, this has been escalated.
Transunion Credit Bureau's reply28 Sept 2020, 11:11
Official
Good day, this has been escalated.
nM
nyiko M's updateReviewer Update
30 Sept 2020, 16:00This is still not resolved. I spoke to someone from Transunion, i was told that to wait for another 5 more days. I find this unacceptable because my dispute was resolved on Monday but it was not closed.
Now I cannot see my score because the Dispute is not closed. I will report this to the NCR because it was supposed to have been done in July already.
Now I cannot see my score because the Dispute is not closed. I will report this to the NCR because it was supposed to have been done in July already.
nM
nyiko M's update30 Sept 2020, 16:00
Reviewer Update
This is still not resolved. I spoke to someone from Transunion, i was told that to wait for another 5 more days. I find this unacceptable because my dispute was resolved on Monday but it was not closed.
Now I cannot see my score because the Dispute is not closed. I will report this to the NCR because it was supposed to have been done in July already.
Now I cannot see my score because the Dispute is not closed. I will report this to the NCR because it was supposed to have been done in July already.
nM
nyiko M's updateReviewer Update
30 Sept 2020, 16:44This is after i spoke to a customer consultant from Transunion on Monday and she told me that it be updated in 48 hours.
nM
nyiko M's update30 Sept 2020, 16:44
Reviewer Update
This is after i spoke to a customer consultant from Transunion on Monday and she told me that it be updated in 48 hours.