updated my details as deceased

I had called mtn to take out a contract they advised me that my profile has been flagged as im deceased, under debt counselling, under administration and a whole lot of disputes.i did dispute 2 accounts with the credit bereau in feb because I app**** for a loan and it stated I have 2 accounts which information reflectig is incorrect.i am not in debt counselling, deceased or under administration, I have no debts as such or unpaid accounts so why has transunion done this and messed up my credit report, I called their callcentre to be told I should pay again so they can check the report.why should I pay for a report everytime I query something they have done incorrect.the lady was terribly unhelpful and I am so angry that a company can do this and now ask me to pay them to keep on viewing my credit profile that they are tarnishing.so I must now wait till Monday so I can speak to the disputes department. The worst experience I have ever had.