Unrealiable

I am writing to formally dispute the accuracy of a credit listing appearing on my credit profile in relation to an account reported by Shackleton.

I dispute the listing on the following grounds:

1. No repayment agreement exists I have never entered into any repayment arrangement or agreement with Shackleton, nor have I consented to the reported repayment structure reflected on my credit profile. 2. Disputed installment amount The reported installment amount of R34,442 is incorrect and not recognised by me. I dispute the origin and accuracy of this figure. 3. Request for verification and supporting documents Kindly provide full documentary proof supporting this listing, including:

* The original credit agreement or signed mandate, * A full statement of account showing how the reported balance and installment were calculated, * Any communication or agreement indicating my acceptance of such repayment terms.

4. Previous complaint not resolved properly I previously lodged a dispute regarding this matter and was informed that I would receive a follow-up call. However, I never received any communication or call from your office or any representative. This lack of response is concerning and has resulted in the matter remaining unresolved. 5. Accuracy and compliance requirement In terms of applicable credit reporting regulations, all information furnished to credit bureaus must be accurate, verifiable, and based on a lawful agreement. In the absence of sufficient verification, I request that this listing be corrected or removed from my credit profile.

Please treat this matter as urgent and provide confirmation of your investigation and outcome within the prescribed timeframes.