unhelpful

the is nothing more painful than being sidelined by an institution that must help you, I've had an unfair listing for so long I've been trying to query it with Transunion but I never get a response, I need to go to credit oumbuds for the situation to be resolved but I have to go through Transunion. my credit life has been held at ransom by this unfair listing I cant move. I don't know what more I should do to get assistance