Unhappy

Item: Transunion Credit Bureau
Rating: 1
Author: Lilly T

I am lodging a formal complaint against TransUnion regarding the ******** retention of a debt review flag on my credit profile, which is destroying my creditworthiness. I emailed TransUnion Disputes requesting immediate removal and confirmation, but to date I have received no resolution or reference number.

Helpful (0)

Replies (2)

Transunion Credit Bureau's replyOfficial

30 Apr 2026, 08:49

Hi there, thank you for contacting TransUnion South Africa,

I have escalated your query and one of our agents will be contacting you with feedback.

Transunion Credit Bureau's reply30 Apr 2026, 08:49

Official

Hi there, thank you for contacting TransUnion South Africa,

I have escalated your query and one of our agents will be contacting you with feedback.

Lilly T's updateReviewer Update

01 Jul 2026, 10:45

Hi there,

Thank you for your response.

I would like to advise that I have not yet received the call from your agent regarding my query. Could you please confirm the status of the escalation and when I can expect to be contacted?

I would appreciate your assistance in resolving this matter as soon as possible.

Kind regards,

Lilly T's update01 Jul 2026, 10:45

Reviewer Update

Hi there,

Thank you for your response.

I would like to advise that I have not yet received the call from your agent regarding my query. Could you please confirm the status of the escalation and when I can expect to be contacted?

I would appreciate your assistance in resolving this matter as soon as possible.

Kind regards,