Unauthorised debit order

TransUnion took a debit order which I did not authorise. When I called to cancel the agent said my money would not be refunded even tho I had not agreed to have a debit order go off my account. I insisted on speaking to a manager and was guaranteed a call back; to this day no one has called. Yet when when money is required to keep afloat their failing business model, they are quick to do so.

Ever since the breach, it's impossible to login yet TransUnion is fully capable of debiting my account without my consent. When I wanted a TransUnion products I picked up the phone and called; this pathetic tactic of merely grabbing money from people's account is appalling to say the list.