NR
Nicole R
1 reviews | Active since Feb 2018
06 Jun 2022, 11:18
Unacceptable
So here we are yet again Monday morning and we still havent resolved a single thing as Transunion ops to send you email links that doesn't work you contact them via email as this seems to be there chosen form of communication and you find out that this is not the case as they reply to you in a email with the contact number for the call centre advising you to call for assistance. Again expecting me to sit on a call for 20 to 30 min before someone answers at my expense my time and get nothing done. I will be reporting Transunion to the National Consumer Regulatory today as I've had enough of this.
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Replies (2)
Transunion Credit Bureau's replyOfficial
07 Jun 2022, 09:22Good day, this matter has been escalated
Transunion Credit Bureau's reply07 Jun 2022, 09:22
Official
Good day, this matter has been escalated
NR
Nicole R's updateReviewer Update
07 Jun 2022, 11:18 So still no contact and no access to Transunion Profile, and in the mean time my business is standing still as transunion can't fix there problems. We are now going into Business day 3 spending each day focused on getting my transunion sorted. I have even opted to pay the listing they had to try and speed up the process but no joy. So the company that is suppoed to protect our information allowing us to advance and improve our lives is the one that is holiding mine hostage and going to be the cause of me not getting the funding I've fought so hard due to COVID to achieve.
NR
Nicole R's update07 Jun 2022, 11:18
Reviewer Update
So still no contact and no access to Transunion Profile, and in the mean time my business is standing still as transunion can't fix there problems. We are now going into Business day 3 spending each day focused on getting my transunion sorted. I have even opted to pay the listing they had to try and speed up the process but no joy. So the company that is suppoed to protect our information allowing us to advance and improve our lives is the one that is holiding mine hostage and going to be the cause of me not getting the funding I've fought so hard due to COVID to achieve.