TRANUNION CREDIT PROFILE HACKED

I have been trying to create a login profile for myself in order for me to keep track of my credit affairs and in filling out the online form I came to find that there already exists a profile set up for me.

When I asked for a password reset, the form does not recognize the email address that was used to create the login, and mind you this is happening at a time where I need to see my credit scoring as I am in the process of purchasing property but I keep getting capped by banks all because of my credit report, which I know is clean as I do not have debts.

It makes me wonder as to who created that profile as I am a first time user to the Trans union portal, but my credentials are already on thier system ito of login credentials, to me this only smells of only one thing, someone or some company used my credentials without my permission and they are making my credit bad by tarnishing my good honest name.

I need this matter looked into as a matter of urgency as I know for a fact that my account has been hacked and being used for shaddy dealings that I know nothing of.

Regards

Mr T Chiloane