Transunion worse service in history.

Since the 26th of July 2018, I have been relentlessly trying to change details on my Transunion account to clear my records and update my personal information. Reference number: PU ********** 6-000383-01 and TU ********** 1-000143-01. I have phoned them approximately 10 times to follow up and to try and assist me, however, till today have had no joy. Empty promises is made to contact me back and I do not ever hear from them again. I had an account on my name which was listed as slow payer from Bayport, and I paid them in full as I urgently need to purchase a vehicle for use to go to my work. Bayport has also emailed paid off documentation to Transunion and copied me in the correspondence. Still after 18 Days, nothing has been done on this. I am frustrated beyond believe. in the current South African economic crisis, no one can afford to lose their work, and that is surely what will happen if I cannot purchase a vehicle. Surely Transunion can do better than this to assist the South African citizens.