TransUnion Support Channels are USELESS!

How long should one wait to get assistance to change a password??? It's ridiculous. Calling in and getting the annoying IVR with very few options is pathetic, absolutely no option to speak to a support consultant, you just have the option of a WhatsApp chat with a "Live Agent"..... Tell me, are you "live agents" all dead??? because waiting over ten minutes to speak to someone for a simple request is beyond pathetic!!!

Get your act together!!!