Transunion stole my money!

On the 26th of March I have found that Transunion had taken/****** money out of my account without my permission, which I am sure must be a ******** offense - the amount was R280. I actually bought one product from them, thus them having my banking details. The next I know they have taken money for another product without my permission. I have been trying since then to get my money back from them but to no avail. Their manager at their call centre, Rochelle, has now been avoiding me for the whole week now, and is forever \busy with a client"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;518259;883373;6;2;0;0;0;0;2;NULL;NULL;NULL;15/04/30 10:14;15/04/30 8:19;BAD SERVICE;7,71E+12;;;I have been a customer of Wonga for a long time and have never missed a payemnt, but this month my debit order went off as normal, but they keep declining me.<br> I have not changed anything and even have less debt than last month. On my page it says i qualify for R3600 but when i try and lend even R100 it declines me. I am very upset, and would like to warn people not to use this service as they promise to be there when you need them, but they are not there for their regular customers. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;845069;875844;36;5;0;0;0;0;5;NULL;NULL;NULL;15/04/30 10:09;15/04/30 8:20;Excellent Service;8,30E+13;Gerhard;***;<br> Gerhard and Team<br> <br> Thank you for excellent Service!!! yes boet you can't keep everybody happy, but your truck and your team is outstanding!!! Thank you for giving me and my wife the best experience that we ever had with moving. Your truck was on time, your team was great, we have no damages and nothing broke!!! Gerhard you really went out of your way with the offloading to help us i will recommend your company to anybody<br> <br> Johan Hatting.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;50799;357;16;5;0;1;0;0;5;NULL;NULL;NULL;15/04/30 10:14;15/04/30 8:20;FAST RESPONSE;***3-3;Customer Care;***;Good Day<br> <br> Wow to Vodacom customer care department for their quick response when you have a query. I experience login problems with the My Vodacom website and resported it. Within an hour I got positive feedback. I think MTN can learn from you what client support is. Reference number : S3-83M2L-LY2IM.<br> <br> Thanks<br> Mr Jacobs;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;183949;754227;41;2;0;0;0;0;2;NULL;NULL;NULL;15/04/30 10:18;15/04/30 8:21;Disgusting Service;7,11E+12;Manager and Staff;***;I joined the Sports and Fitness Club and from my first visit, was totally unimpressed. We were not shown all the equipment or how it works. No body assessment and training plan. Broken machines, dirty bathroom etc. I decided to envoke my right as per the Consumer Protection Act and cancelled the contract within 1 week of taking it out. I did it in person and in writing with the manager. Then, on 25 April my account is debited??? That is *******. Please refer to the letter that I submitted to the manager and cancel my contract accordingly.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;541686;693742;28;2;0;1;0;0;2;NULL;NULL;NULL;15/04/30 10:04;15/04/30 8:22;Unresponsive/ Dissatisfaction;***8;David Mohlokoana;***;I app**** for BBA degree in October 2014 but due to personal circumstances i had to cancel my enrolmeent. I asked David Mohlokoana how much the cancellation fee would be considering that i had paid R1600 already and he worked out the amount to be R1040 payable in 3 months from end Feb. i sent him a cancellation letter as requested on the 30/01/2015 and paid R400 on the 25/04/2015;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;845035;838759;41;2;0;0;0;0;2;NULL;NULL;NULL;15/04/30 9:44;15/04/30 8:22;unable to cancel my gym account;;;;I joined GYM CO End street in ja?uary.i asked Gym co to cancel my account as i am moving to another town. My experience was worse than nocking a concrete wall.The lady at receiption told me i was not able to do so until i pay an unspecified amount.she wouldnt tell the figure.i asked for an email adress for the manager n was told there is no manager.only her.she was so unproffesional.She ignored me entirely for 30 minutes till i just left.this Gym has no telephone,no email no manager. Just rude employees who put no value to clients concerns.is there a legal way to handle such.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;845075;774871;13;2;0;0;0;0;2;NULL;NULL;NULL;15/04/30 10:01;15/04/30 8:25;Unprofessional Service ;;;***;I Booked my vehicle in for a service on a Saturday as I live quite a distance away from the closest dealer. I even get the approximate cost for the service verbally. Two days before the service I phone them to confirm the booking time and.... they have no idea of my booking! Now I will have to make that long trip twice as it is to late to cancel my other appointments which I planned around this service. Making matters worse is the fact that they tell me they will discuss my problem with the Service Manager and get back to me shortly... 1 hour later I phone them asking what is going on? They don't know yet and they will phone me back shortly, that never happened. I can confidently say that this is the worst service I have ever received from any dealership!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;845076;882557;18;2;0;0;0;0;2;NULL;NULL;NULL;15/04/30 10:17;15/04/30 8:26;company not giving my uif forms;7,50E+12;tinus greyling;***;my contract was terminated and so now i am having problems getting my uif forms out of them.asking for 2 weeks now and no correspondence from them.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;833415;357;16;2;0;1;0;0;2;NULL;NULL;NULL;15/04/30 10:23;15/04/30 8:27;Complaint continues - 1 month;7,11E+12;Adrienne;***;Still no resolution to my previous problem. Customer Careless department no good and call centre impossible to get through to. 1 month ongoing....;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;191647;23;1;2;0;1;0;0;2;NULL;NULL;NULL;15/04/30 10:12;15/04/30 8:27;PROMISES PROMISES....;*** / ref *** ;;***;I had logged a query in the 1st week of April about my Home loan debit order after cancelling my Assurance life Cover in February 2015. I was promised I would get feedback within 48 hours from that date.. 2 weeks went by, and no feedback. I then called the Contact Centre and was told, my request had not been \logged\"" and she would request a 2nd level escalation and would get feedback in 2 days. I then called the 3rd day"