VS
VENITA S

1 reviews | Active since Aug 2016

22 Nov 2019, 09:54

TRANSUNION PLEASE ANSWER ME

I contacted Transunion, to ask for my credit report. They had an incorrect email address for me and incorrect phone numbers. I requested that it is changed. I was informed that I must upload my ID and Proof of residence. I have now done that 4 times. Still, no word from Transunion although I have requested it numerous times, no calls, no emails I can't log in as it keeps on asking for the forms to be uploaded. Now how do you upload docs on a fault system? And yet this system holds the right to affect my credit profile!!

0
Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply22 Nov 2019, 13:02
Official
Good day, we have sent you an email to assist you with your query, looking forward to your reply. Thanks, TransUnion 
VS
VENITA S's update22 Nov 2019, 13:17
Reviewer Update
Good afternoon, I have answered your email. I have sent through all the documents again that you requested. I have asked again if you can correct my contact details such as my number and my EMAIL ADDRESS. I asked again to fix all the disputes. I HOPE THIS WILL BE SORTED FOR ONCE.

Regards Venita