Transunion offers really bad service

Transunion offers verb bad service. You have to call them for them to change your details. You speak to one person and they tell you they cannot assist with forwarding or updating your details on the system because it's a different department. I asked if she can just send my form to that department she said no. I must keep calling them myself and be put from one person to the other. The people I spoke to on the phone are really not friendly no customer service at all. So rude on the phone. Don't care if they assist you or not. You just hear people's children crying in the background. They have no customer service. I have been struggling for days to just get a log in to see my credit score. This is really bad service.