JB
Jenson B

1 reviews | Active since Dec 2017

15 Aug 2023, 09:48

Transunion not updating information

I have been trying to dispute negative information on my credit profile for months now with Transunion regarding my personal information. On my reoprt the Names Hermans Steph**** Laubscher appears, this is Incorrect and i have set proof of my name and surname a few times already. I have sent copys of my Identity with my full name and surname, yet this has not been changed at all. Negative payment history reflecting which is outdated, Transunion is not updating and it has a negative impact on my credit report. Please look into this and update information !

0
Replies (4)
Transunion Credit Bureau
Transunion Credit Bureau's reply15 Aug 2023, 12:13
Official
Hi there, thank you for contacting TransUnion South Africa, 

 We have escalated your query and one of our agents will be contacting you with feedback. 

JB
Jenson B's update15 Aug 2023, 14:16
Reviewer Update
14h15 more than 2 hours since an automated message service advised that a consultant will be in touch shortly. No call no feedback
JB
Jenson B's update15 Aug 2023, 15:31
Reviewer Update
So conveniet such to say... a woman calls me from Trans Union then claims she cant hear me but i can hear her clearly... this is rediculous to say the most ! Please Resolve this Issue !
JB
Jenson B's update16 Aug 2023, 09:54
Reviewer Update
And still no response, no feedback no call.