Transunion not updating accounts!!

I have 4 accounts, Woolworths, Foschini, American Swiss and Standard Bank accounts that have been paid up 1 year ago but ITC has not updated their systems. Apparently the attorneys have sent in the request to update these accounts as clsoed 1 year ago - MBD Attorneys!!! Here i am expecting a clear credit record and now have all these enquiries becaus eof Transunuions incompetence!!! I WANT THESE ACCOUNTS CLOSED AND UPDATED AND I WANT ALL THOSE ENQUIRIES REMOVED!! i also want a call to be advised that this has been done IMMEDIATELY! You are messing with my name and credit record ITC!