GvdM
Glen van der Merwe

1 reviews | Active since Nov 2015

02 Feb 2024, 09:34

Transunion not unflagging my name

My ex wife went under debt review and by mistake my name was flagged as well. I managed to get my name removed from Debt review and at the National Credit Regulator. However I have been trying to get my name removed at Transunion since the 22nd of January . I have tried calling and the live chats chats. The only answer I get is that it takes 7 working days for their system to update the information from the NCR . It has been 10 working days and still no luck.

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Replies (1)
Transunion Credit Bureau
Transunion Credit Bureau's reply02 Feb 2024, 11:12
Official
We have escalated your query and one of our agents will be contacting you with feedback. 

Kind regards!