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siphamandlan S

1 reviews | Active since Sept 2016

19 Jul 2021, 16:37

TRANSUNION NOT REACHABLE, NOT ANSWERING THEIR LINE, AND NOT UPDATING MY ITC RECORDS ACCORDINGLY

Its been days i have been trying to get through to Transunion regarding my profile that is being pulled by my service providers. The number that we are suppose to call *** it seems to be useless. No matter what time of the day i am trying it. It rings with no answer. We dont have other alternative way to reach to Transunion. Currently my account is also locked if i try to signin on the web. I have letters from the creditors that they need to use to fix my profile, but i can't reach them We cant even email our evidence that can help them to update accordingly. My ITC record remains dented as the results

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Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply20 Jul 2021, 08:33
Official
Good day,  We have sent you a password reset to access your profile, please check the sms’s on your cellphone  . We have also escalated your dispute query to our disputes department. 
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siphamandlan S's update16 Sept 2021, 09:57
Reviewer Update
i would like to take this opportunity to thank everyone who assisted in resolving my queries. i can confirm that everything is in order now. the accounts and disputes have been updated accordingly. i thank you