TRANSUNION NOT CUSTOMER DRIVEN!

Poor service received and consultants unsure of what processes to follow. I am in the process of purchasing property. A *****ulant account was opened on my name. the retailer cleared this account from my name and sent updates to the bureau to clear from my name. I am struggling to get a report from Transunion as the ********** also created a profile on my name on MyTransunion. NOW I AM UNABLE TO VIEW MY PROFILE OR EXPORT A REPORT. THIS IS AFFECTING ME NEGATIVELY AS I DONT WHAT OTHER ACCOUNT COULD HAVE BEEN OPENED ON MY PROFILE. I NEED THIS SORTED AS A MATTER OF URGENCY!!!! I AM NOT SURE WHAT IS REFLECTING ON MY NAME AS THIS AFFECTED MY BOND APPLICATION OUTCOME! I NEED THSI SORTED TODAY!!!!! (REF FOR CALL TU ********** 5-000130-01) (INITIAL REFERENCE I RECEIVED PREVIOUSLY IN SEPTEMBER WHICH THEY NOW CLAIM TO BE INVALID - ********** ********** 06

WHO DO YOU SUPPORT? THE ********* OR THE ACTUAL REAL CLIENT???!!!!