Transunion not clearing my credit record

<p> </p> <p>I am escalating this matter which has been has not been resolved for almost too long</p> <p> </p> <p> </p> <p>A ********** Vodacom account was opened under my name in May 2016.</p> <p> </p> <p> </p> <p>Vodacom has successfully investigated and sent instructions to all the credit bureaus including Transunion to clear my credit record on the 19 September 2016. </p> <p> </p> <p> </p> <p> </p> <p>All the credit bureaus cleared my name EXCEPT for Transunion. Till this day Vodacom arears wrongfully reflects on my record. </p> <p> </p> <p> </p> <p> </p> <p>Why is Transunion the only bureau that has not cleared my name????? </p> <p> </p> <p> </p> <p> </p> <p>When I call all the bureaus they confirm they recieved Vodacoms instruction. When I speak to agents at Transunion they say the never recieved the instruction.</p> <p> </p> <p> </p> <p> </p> <p>On the 13th October Vodacom sent another instruction to Transunion to remove the record.</p> <p> </p> <p> </p> <p> </p> <p> Please urgently assist. I was told by one of your consultants that I should wait until the 15 October for Transunion to reflect as updates happen on the 15th of every month. </p> <p> </p> <p> </p> <p> </p> <p>This has not correctly reflected. Please assist this has been going on for too long.</p> <p> </p> <p> </p> <p> </p> <p> Please can this be resolved without me having to.wait 20 more additional business days which is another month. </p> <p> </p>