Transunion login issues

I have been struggling for a few days now to log into my profile. TransUnion agents have been useless in assisting me. each time a password needs to be reset by them and I send an email to let them know their must be a technical glitch my information is apparently not corresponding. Not sure what type of operation Transunion is running I'm a valid citizen yet TransUnion locks me out of my profile but can allow their system to be hacked and let any old Tom **** and Harry in. I've emailed them about 5 times today indicating TransUnion keeps locking me out of my own profile. Called 3 times today not even an agent could competently assist me this is so frustrating.