RM
Roeland M

1 reviews | Active since Jun 2012

03 May 2022, 09:18

Transunion leaked my credit information to dark web, the kept my credit score lower. No one wants to rectify my credit score which lost over 100 points due to their negligence about my information. **** Cash loan inquiries were made in my profile

Transunion has leaked my information to the dark web, and as result Cash Loan inquiries were done in my profile which affected my credit score. Transunion dropped my credit score with almost 100 points ever since March 2022. After I told them I did not do any credit inquiries, they removed these from my profile, but they decided to keep my credit score at lowest, below average at 566. My credit score has been lowered very unfairly by Transunion and no one is willing to listen to me rectify this. I am required to have a car in terms of my employment as a result I was given up until April 2022 while I am growing my credit score, I have been keeping my accounts up to date for this reason, but due to Transunion negligence about my information and my credit score. They have prejudiced me unduly and this affects a big part of my life.

0
Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply04 May 2022, 08:54
Official
Good day, this matter has been escalated 
RM
Roeland M's update05 May 2022, 13:12
Reviewer Update
Nothing has been communicated, which tells me the whole "escalated" reply was just an act, pretending to be taking action.
It is really such an appalling service that SA consumers are given such treatment by such organization.
You clearly do not care about the damage you cause in other people's lives