Transunion is the worse organisation to deal with, pathetic service.

So since the 29 September 2018 have FNB Been sending my loan accounts update to Transunion via the Central hub. On the 17 October did FNB once again sent an update regarding my loan accounts to Transunion. Today in 09 November 2018 and guess what my account details was still not updated. i called the disputes department and spoke to a very rude and unhelpfull lady by the name of Matlodi Modiba. when i asked to speak to a supervisor or manager the slam the phone down in my ear. I had to call again and eventually spoke to Vuyo who is a CRM. He promised to call me back after 14h00. What is happening with Transunion????? all the other bureas have already updated my account details except Transunion.