TransUnion Incapable of assisting

Absolutely shocking. They have no idea what they are doing. First I tried to rest my password. A total failure. I do exist on their system because I had to answer a security question to reset the password. After resetting the password I still not log on. SO I called them. A whole bunch of bots that do not in any way relate to the problem I am having. They have a Whatts App no help at all another incredible dull bot. They have a chat on line that they promise to get back to you in 5mins, after half an hour still waiting. I tried different options on their call line just to get a human voice, I found one which I got through to 3 times but was totally unrelated to the menu option I chose. I got through to individuals when I selected 2 for business 2 of the three attempts. I could see the options I selected on my phone screen. Each time the person said they have to transfer me and promised to transfer me to an agent not a bot in another department The person answered and as I started talking they cut the call each time. After an hour I gave up. Any other company that offers the same services please let me know so I can deal with them in future.