CV
Chris V

1 reviews | Active since Jan 2011

10 May 2021, 11:42

Transunion ignores all communication

Last year, I requested that Transunion review my credit score after providing them with my debt clearance certificate. The dispute was found to be in my favour, but my status was never updated.

It is now almost a year later, and after multiple emails requesting assistance nothing has been done. I don't even receive replies.

Can someone please just attend to this? There must be someone at Transunion that cares about actually doing something of substance..

0
Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply12 May 2021, 08:11
Official
Good day, Please be advised, you have not seen your updated credit score because you have not purchased an updated product from TransUnion. 
CV
Chris V's update12 May 2021, 09:05
Reviewer Update
So credit checks on my profile will fail until I pay you to update it?

Pretty sure that is *******, I have already contacted the ombudsman.