1 reviews | Active since Aug 2016
TRANSUNION HOLDING FALSE INFORMATION FOR ME FOR OVER 6 WEEKS
On 3 June I sent a Paid Up Letter for 2 accounts with Cell C to Transunion. Standard answer: "It will take 20 working days to sort out". I have called every week since then for an update. The rocket scientists that work there failed to notice that two different account numbers were referenced on the Paid Up Letter. Cell C has confirmed that it has sent the updated information to Transunion. XDS, Experian and Compuscan have all updated the information but Octavia informed me today that Transunion will only update this adverse listing on 11 July. Well she spoke of 11 May a number of times in their "recorded" telephone calls. I will NOT be take the brunt of Transunion clerks inefficiency and downright stupidity.....and apparently they dont "speak to the public". nor does Transunion have an outgoing email system. Transunion - I am extremely computer savvy and I know how to upload the recording and send it viral right around the world. I may even put up a website showing all the correspondence I have sent you. You never know. SORT THIS OUT NOW!!!! I have had enough of your competent ****>
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- TransUnion
In order to resolve this request we require further information which cannot be displayed on this platform for your safety.
Kindly send us an email with your query, ID number and contact details to *** insert 'HelloPeter Query' in the subject field
- TransUnion
