TRANSUNION HELL, DOING MORE HARM THAN GOOD

1.I called Transunion on 03/10/2017 wanting to get my credit report and spoke to a consultant who sold me a years's membership with them for a fee of R319, we arranged for that to go through debit order on 27/10/2017, an invoice was sent to me via email and I realised the incorrect debit date was noted, I called again and spoke to a consultant who advised she had rectified the date and the debit order would go through on the 27th. Imagine my surprise on the 26th when I was lying in bed and a debit order goes through. 2. I called the call centre on ***and spoke to Lesley who cut me off (and did not bother to call back, if it was a bad connection) while he was still truing to sort out my issue and answer my questions my question to you Transunion why are you doing more Harm than good to my credit report? I am very disappointed with your services and regret subscribing to your company. Infact I want nothing to do with you and will no longer be needing your services. you can never get hold of anyone to explain anything in that damn call centre.

now that your staff made a mistake and selected the wrong date who is going to pay for the debit order charges??? how will this look on my credit record, that I am trying so hard to fix?? I will obviously look as someone who does not honour debit orders. FIX IT!!!! TRANSUNION FIX IT, or I will raise HELL.