TransUnion has got NO customer service!

I have logged disputes almost 2 months ago. Two of them were dealt with (although I had to phone about 4 times to get any updates). No communication from TransUnion whatsover. I have paid for subscription to have access to my credit information through the online portal but it is almost a year later and I can only see information that is dated 2018/01/31. PATHETIC, especially if you take into account that I have spoken to 4 different people and asked about the status of my dispute and the fact that my online profile does not show me any updated credit reports. You are quick to take people's money and then provide absolutely NO service thereafter. I have logged disputes with the other credit bureaus and were kept up to date via sms, email and the final confirmation that the records were removed from my profile. You should try and follow their example and provide a service that is of any use.