sN
sitole N

1 reviews | Active since Sept 2013

25 May 2020, 12:28

Transunion Dispute

On the 11/03/2020 I disputed four items that appears on my profile and I was given the following references: TU***1, ***1, TU***1, ***2, TU***1, ***3, TU***1, ***4 and I was told to wait for 21 days. Since the 4th of May I have been calling transunion for update, I was told that 2 were removed and they have IT problems and the matter has been ascalated and will take 7 working days but till today, it has not been resolved. My life is now stuck, I cannot wait for another 21 days as I have credit application pending that I did before lockdown which is waiting for my profile to be updated in order to process the application. I am now very unhappy and feel that my rights has been violated as a consumer as I know nothing about this place that has blacklisted me. Can who ever has the ears to listen help me resolve this matter please as matter of urgency.

Regards Sitole

0
Replies (2)
Transunion Credit Bureau
Transunion Credit Bureau's reply27 May 2020, 14:12
Official
This matter has been escalated  
sN
sitole N's update09 Jun 2020, 11:11
Reviewer Update
I have been writing back and forth with Lee-Ann Saunders from TransUnion but still the matter has not been resolved, what a bad service and they do not even bother to contact you will contact them. I have lodged a formal complaint with NCR as I feel that I am being held hostage here for listing that I do not know.