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Thomas M
1 reviews | Active since Aug 2011
18 Jan 2021, 09:40
TransUnion disabled my login
TransUnion website is the worst website I have ever used. It looks like it was designed not to trust users who are paying. They deactivated my login and when I called them, they are demanding that I give them an address I was using in 2008. I changed addresses more than 5 times during that 13 years but some genius at TransUnion feels people have to remember their 13 year old address. I gave them all the addresses I used since 2008 but they refused to listen. I have paid for a service which I cannot access. This is *******.
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Replies (3)0
Replies (3)
Transunion Credit Bureau's replyOfficial
18 Jan 2021, 10:32Good day, we have sent you an email to assist you with your query, looking forward to your reply. Thanks, TransUnion
Transunion Credit Bureau's reply18 Jan 2021, 10:32
Official
Good day, we have sent you an email to assist you with your query, looking forward to your reply. Thanks, TransUnion
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Thomas M's updateReviewer Update
18 Jan 2021, 12:38Issue fixed. I am able to login now. All thanks to Brittaney who patiently assisted me until issue is resolved.
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Thomas M's update18 Jan 2021, 12:38
Reviewer Update
Issue fixed. I am able to login now. All thanks to Brittaney who patiently assisted me until issue is resolved.
TM
Thomas M's updateReviewer Update
20 Jan 2021, 13:06Someone at TransUnion decided to reset my password again without communicating with me. I tried to login and I was locked out. Now I am unable to login again.
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Thomas M's update20 Jan 2021, 13:06
Reviewer Update
Someone at TransUnion decided to reset my password again without communicating with me. I tried to login and I was locked out. Now I am unable to login again.