DS
Daniel S

1 reviews | Active since Aug 2019

13 Mar 2020, 13:32

Transunion DEBITING you R99.00 without you knowing about it!!!!

I was subscribed to the Transunion alert for the year 2019. I have now found out that since my subscription has expired that im being debited R99.00 Each month without my authorisation to do so. I was told by a consultant at Transunion a news letter was sent to all it's subscibers asking to renew your subsription and if you dont reply you are giving them the rite to debit your account and agreeing to that. What a bunch of skelems, 8 out of 10 people today dont read a news letter emailed to them, so how many people are paying them without there knowledge. At all banks if the debit order amount is less than R100 it does not appear on you statement ''AND THEY KNOW THAT'' so they intentionally do that knowing they will catch someeone out ant that number can be in the 100 of thousands!! so if you have a subscription or if it expired please contact your bank to check what you being charged for that is under R100. It might just be them

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Replies (4)
DS
Daniel S's update13 Mar 2020, 15:39
Reviewer Update
When I aproached Transunion regarding this I was told to send a email to a GENERAL email *** to complain. With which I asked to speak to a manager and was put on hold for 10 minutes and going threw to a mail box answering machine.
Transunion Credit Bureau
Transunion Credit Bureau's reply16 Mar 2020, 17:45
Official
Good day, we have sent you an email to assist you with your query, looking forward to your reply. Thanks, TransUnion
DS
Daniel S's update23 Mar 2020, 13:55
Reviewer Update
I have not received any correspondence from Transunion as the mention in there reply.
DS
Daniel S's update22 May 2020, 13:46
Reviewer Update
Up untill today I have had no reply from transunion. They took my money and i have received no bennefit from that.