Transunion Credit Report Dispute Query

I have a Vodacom account that has been taken out in June already, I first complained with Vodacom with their lack of administrating my account and providing Transunion with the relevant details as required to upload this information to my credit record for my report purposes. My reference with them is (EC-0CUJ-20YX2Q Hello Peter complaint - I ********** -9) and thereafter I lodged a dispute on my credit report with Transunion itself whereafter I received the following reply. (Ticket# ********** ********** 54] MyTransUnion Challenge Report Thank you for enquiring with TransUnion Credit Bureau. We apologise for the late response. Kindly be advised that there is no Vodacom accounts reflecting on your credit report.

If you wish to view your credit profile, you can order for a copy of your current credit report from us by contacting ***or you can log on to www.mytu.co.za to order online.

Regards

Jim Mo***eng

Outbound Administrator - Operations TransUnion Credit Bureau

Tel: ***) after I submitted the following request (I have two vodacom accounts of which I did request Vodacom to list these accounts on my credit profile for the purpose of updating and upgrading my credit score to the necessary levels to improve my rating. Vodacom say they have submitted the information to Transunion, however I have my doubts that they did. May I kindly request that you please update my profile accordingly.)

I am at my witsend in sorting this matter out now and do not know who to ask to assist anymore, therefor I am chosing this forum as this is lately the only way someone gets sorted out.

Please can someone competent assist me in this regard and just solve this successfully with uploading my proper information to my credit record for it in order to reflect on my credit profile.

Thank you Bianca