GP
Garreth P

1 reviews | Active since Jul 2015

18 Sept 2019, 15:31

Transunion Credit Bureau Happy User Experience

Hi Guys

Just would like to compliment on the improved service support and customer experience. I previously rated your service poor and my recent experience CHANGED my view on you guys. A business model like yours is constantly under the spotlight as you guys deal with our credit records and that affects our lives directly.

I do have one last suggestion......Please educate Customers more on how process of disputes WORK...How LONG this process takes. And promote the fact that all disputes have a History tab - that one can track and view WHEN these important disputes happened.

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